Frequently Asked Questions

You can submit a claim to the Mediator:

1. Visiting our office - 7th floor of “Elite Plaza” Business Center, 15 Khorenatsi str., Yerevan, 0010, Armenia
2. Via phone call - 060-70 11 11, ext.: 100
3. Via Viber
4. Online – Submit a claim
5. Via email - info@fsm.am
   

The mediator is authorized to examine claims against financial institutions, such as a bank, credit organization, insurance company, etc.