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PLEDGE

You can contact the Financial System Mediator with collateral requirements.

This page outlines the main types of bond requirements for a Mediator and the steps involved in applying to a Mediator.

Below you can find the main types of disputes regarding collateral considered by the Mediator. For example, when a financial institution (bank, credit institution or pawnshop)

  • foreclosed on mortgaged property without notice.
  • estimated the market value of the pledged property is less than the real value.
  • did not comply with the procedure for the extrajudicial collection of the subject of the pledge, established by the legislation of the Republic of Armenia.

This list is not exhaustive and you can contact the Conciliator for other issues related to bail.

What to do if you have a complaint against a financial institution (bank, credit institution or pawnshop)?

Your Steps

About us

Make a complaint-demand to the financial organization

Before applying to the Mediator, you must make a complaint-demand to the financial organization
Fill in the complaint-demand
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Wait for the response of the financial organization

Maximum 10 business days, in case of the claims against the Credit bureau – 15 business days
About us

Apply to the Mediator

If you are not satisfied with the response of the financial organization, you can submit a claim to the Mediator

Useful links

Do you have a complaint ․․․ Your Steps Why to apply to the Mediator List of the Financial Organizations Document Templates

About Us

News and Reports

  • “Elite Plaza” Business Center, 7th floor 15 Khorenatsi str., Yerevan 0010, Armenia 
    Tel. (+374 60) 70-11-11 
    E-mail: info@fsm.am